Terms of Service

What this service is

PriceTrace observes publicly visible prices, keeps a history of those observations, and compares them with the item numbers on receipts you choose to save.

It tells you when a price change may make you eligible to ask the retailer for a price adjustment. It does not sell goods, does not file claims, and does not promise any money back.

Prices are reference only

Every price, markdown amount and 30-day window shown here is an estimate built from observations we made, not official retailer data.

Whether an adjustment is granted, and how much, is decided solely by the retailer under its own policy, which can change without notice. Always confirm at the membership counter.

No affiliation

PriceTrace is an independent project run from British Columbia, Canada. It is not affiliated with, endorsed by, or connected to Costco Wholesale. Those names are used only to identify the retailer whose public prices we read.

Your account

Looking up a price needs no account. An account is required for receipt uploads, the full markdown index and your personal report, and you are responsible for keeping your password private.

You may stop using the service at any time and ask us to delete your account and data. The Privacy page lists exactly what is stored.

Subscription, renewal and cancellation

Pro is a recurring subscription billed in Canadian dollars: $1 per month or $24 per year, plus applicable taxes. Payment is processed by Stripe and we never see or store your card number.

Your subscription renews automatically until you cancel. You can cancel yourself at any time from the account page through the Stripe customer portal, or by emailing us.

Cancellation stops future renewals and you keep Pro access until the end of the period you already paid for. Stripe sends the renewal reminder and a receipt for every charge. See the Refund Policy.

Acceptable use and liability

Do not hammer the site with automated requests, access another member's data, upload files you have no right to use, or use an estimate to make a false claim to a retailer.

The service is provided as is. A tag can be misread and a price can change between checks, so we are not liable for a missed adjustment or for a decision you make based on an estimate.

Contact

Questions: support@laogulife.com. These terms are governed by the laws of British Columbia, Canada. Material changes will be dated at the top of this page.